Protecting your privacy is important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Serenetics Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why We Collect Personal Information

Serenetics collects and uses your personal information to give you superior customer service, to provide you with convenient access to our services, and to make a wider range available to you. If you provide permission, we use your personal information to keep you up to date on the latest announcements, events and other information we think you'd like to hear about.

From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction for our services and our client's services.

In addition, Serenetics monitors user traffic patterns, profiles and site usage to assist in the marketing, development and design of the web site for business planning and customer satisfaction.

How We Collect Personal Information

We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, call us to request service, or participate in an online survey. We may also ask that you provide information in exchange for materials provided on the site such as white papers or presentations.

When you browse our website, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, the Serenetics web site uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our site are most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

How We Protect Your Personal Information

Serenetics safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Serenetics will not disclose, without consent, any identifying information that would allow another party to identify or contact you. Such personal identifying information will be kept confidential. Serenetics will not sell, trade or rent your personal information to others.

Serenetics' web site contains links to other sites. Serenetics does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

* The Serenetics Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

Last updated Dec 16, 2003.
Copyright (c) 2003-2006, Serenetics, Inc. All rights reserved

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